Through mystical monitoring, roads and properties will ensure the proper functioning of the park and enhance the experience and satisfaction of owners

Project background

Many of them have been delivered to the districts under the banner of the Zongang District.In the face of the state of property services, it is difficult to keep track of them in a timely manner, and there is a need for continuous oversight of the state of work of the service personnel.Core pain points such as the experience and satisfaction of owners to be raised. Specific manifestations include: frequent problems such as chaotic parking management in the park, inadequate sanitation and cleaning of fire-fighting corridors, withered green vegetation and exposed loess, and untimely maintenance of building facilities. There is also a lack of systematic monitoring mechanisms and optimization directions. Professional third-party evaluation is urgently needed to achieve comprehensive insights and targeted improvements in property services.

 

             Phase 1: Establishment of a standardized monitoring system and initiation of a comprehensive inventory​

The project team set up coverage for the precision capture of property service.94 indicatorsThe monitoring system covers five core modules: security (35 items), customer service (20 items), environmental cleaning (16 items), environmental greening (6 items), and engineering (17 items).

 

 

From February to June 2022, 3 phases of monitoring were carried out on a bi-monthly basis, and a total of 39 sample collections were completed, covering 14 delivered communities in Changzhou and Nanjing in the Ningchang area. Through "mysterious visitors" unannounced visits, the actual performance of each project in parking management, sanitation and cleaning, greening maintenance, facility operation, customer service, etc. was comprehensively recorded, laying a data foundation for subsequent problem analysis.

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             Phase 2: Focus problem analysis, output targeting optimization​

Based on the monitoring data, the project team formed a multi-dimensional analysis result: the overall performance of the region is excellent (score 86 points), but there are obvious differences in each module - customer service (97 points) and engineering (92 points) have outstanding performance, while environmental cleaning (80 points) and security (83 points) need to be improved.

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Aiming at core pain points, such as random parking of vehicles in the security module, poor sanitation of fire corridors with environmental cleaning, and withered vegetation in environmental greening, a modular optimization framework was output: including re-planning parking areas, strengthening training and assessment of cleaning staff, introducing professional greening maintenance mechanisms, etc., to help Road King Real Estate accurately improve the quality of property services in the Ningchang area and continuously improve the living experience of owners.

 

 

I. Introduction to Business

 

Business name: Mindwise Consulting

Services content: Focus on business areas such as market research, competition research, investment feasibility advice, market entry, branding research, product innovation, etc.

The main research areas and corresponding product categories include but are not limited to: Internet and game products, automobiles/motorcycles, household appliances, daily necessities, food and beverages, tobacco and alcohol, luxury goods, financial products, real estate, retail consumption, etc.

There are a number of research methods: seminars, in-depth visits, home visits, workshops, life stories, etc.

Good at: competitive product research, organizational structure and job salary research, product overseas research (overseas market research), project commercial investment feasibility projects, market entry consulting, satisfaction and brand tracking, product positioning and innovation, etc., consumer research, corporate strategy consulting and training

 

Core points of interest

Core enterprise positioning: agile research consulting firm (quick, efficient, flexible and low-cost)

Core values: Large and small and medium-sized enterprises have access to research services that are comparable to head research firms through Mindwise Consulting and are more responsive and less expensive

 

Support point 1. Resource-rich and fast-tracked accurate samples to meet client needs

• MassReliable data samples: 7.36 million own member sample bank + expert resources covering 10 million workers in the G-China region

There are also experts covering all fields (energy/industry/consumer goods/TMT/medical/finance/real estate/law/macroeconomics), 80% manager level + 20% executive level

A pool of over 10 million Chinese professional and senior managers.

One-stop data solutions for social media, covering over 740,000 information source partners, 100 million + real-time data feed updates

 

Support point 2. Sample design and research instruments for patents, with minimum cost precision to meet research needs

• Scientific sample design, no waste of money.: Original sample design (sampling) tool that perfectly balances sampling error and statistical accuracy, accurately calculates the required sample size, avoids large-scale sample waste, and achieves a balance between cost and accuracy.

Analytical models patented and intellectual property rights:12Autonomous intellectual property rights (IPRs), including proprietary technologies such as KANO models, crowd groups, and competition intelligence surveillance, with over 1.8 billion own databases

 

Support point 3. Professionally sound executive teams and services

• 4A expert team endorsed: The founder of the company also serves as "Jinmao South China Marketing Think Tank Expert", "Chengdu-Chongqing Twin Cities Economic Circle Think Tank Expert", "Guangzhou Holi University Business School Tutor" and many other social positions. The core members come from top international research groups such as Nielsen, Ipsos, Kantar, etc., and have delivered more than 3,000 projects in total, with full methodological execution capabilities such as in-depth interviews, symposiums, home observations, and workshops.

• Quality assurance of research:12 Quality control measures, smart screening and manual verification of quality of research;

 

Pillar 4. Rapid response and implementation mechanisms

• Specialized staff:Each staff member is responsible only for the corresponding type of research and is more responsive

• Effective online means of implementation:Achieve efficient execution through online push of a fast-recycling, professional and efficient questionnaire platform; with real-time updates of social media data (100 million+ real-time data push), the average delivery cycle from demand to report is greatly shortened

 

III. Status of industry and endorsement

1. Status of industry

• Member of the CMRA (China Market Research Association),Official recognition of industry compliance and professionalism

• 13 years of market research, with cumulative services of over 1,000 SMEs + 100 + listed companies

• Benchmark customers: In-depth service verification of large enterprises such as Huawei, Haier, Hisense, Midea, Lee Kum Kee, Dongpeng, Times China, China Merchants Bank, Meiyijia, Tencent, CapitaLand, Poly, Procter & Gamble, Unilever, etc.

• Zero major data security incidents for many years of service, with client buy-back and referral rates at the top of the industry

• Publicized casebook on official websites (mindwisegz.com/case), transparent and retroactive

 

2. Qualification and certification

• List of copyrights for software:

• V1.0 (2025SR15,75039)

:: User behaviour big data mining software V1.0 (2025SR 1574969)

:: Competition intelligence surveillance analysis software V1.0 (2025SR15,75024)

Market research data analysis smart system V1.0 (2025SR0594383)

• V1.0 (2025 SR078229)

:: CarnoKano model smart analysis system V1.0 (2025SR0782349)

 

3. Media endorsement

• 9+ authoritative media coverage of Internet news, wiring, phoenix-based finance, fox-searching, know-how, 100-yard, Chinese brand-net, Chinese dailies, Irenet, etc.

 

Core client groups and scenarios

Target population

• China-China State Enterprise(for feasibility report)

• Large manufacturing, business (domestic electricity, digital, consumer goods, real estate, retail) (for competitive research)

• SMEs: Owners, market directors, product managers with limited budget but with professional research to support decision-making

• A maritime company.• Companies requiring foreign market insight, cross-cultural consumption research, competitive intelligence surveillance